Call Management solutions for your inbound call handling

Commsready provides a number of inbound call handling services that can be used with your telephone number to ensure that everyone in your business provides a good sales response and excellent customer service.

Our industry leading range of Call Management services include:

Call Statistics

Helps you track calls and enhance your marketing. Easily interpreted graphs of your inbound call statistics are available online. Snapshot data provides you with results of call handling efficiencies - enabling you to make informed decisions. FREE with every number you buy from Commsready.

Call Routing & Call Divert

An inbound business service that provides you with online control of your call routing and call information. This product empowers you to manage your customer calls in an efficient and productive way, leading to improved customer service and higher customer retention. FREE one month trial with every number you buy from Commsready.

Enhanced Call Management

A sophisticated package of inbound services enabling you to manage and route calls across your business based on who the caller is, where they're calling from and your own internal operations.

Choose your Call Management Service	Call Statistics	Call Routing & Call Divert	Enhanced Call Management
Statistics for calls answered
Statistics for calls missed
Statistics showing peak hours
Call routing by time of day/week
Call Routing/Divert when line is busy/no answer
Call Routing determined by date
Call Routing determined by who the caller is
Hunt group across a team of people
Hunt group across geographic locations