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Looking to the future with remote working technology - 9-02-2012
Companies have been advised that remote working is likely to become the norm as communication technology makes offices obsolete.
Data security 'should be a key focus in 2012' - 31-01-2012
Firms have been advised to focus on their data security in 2012, which may lead to businesses considering how to store details obtained during customer calls.
Boost customer and client satisfaction through wellbeing initiatives - 31-01-2012
Clients calling 0800 phone numbers may report higher satisfaction levels if call centres look to boot morale among their employees.
Welsh Contact Centre of the Year Awards returns - 30-01-2012
Businesses may find entering the Contact Centre of the Year Awards helps boost their reputation.
Communication marketing 'should be accessible and usable' - 27-01-2012
Firms may find upgrading their website's accessibility as well as switching to 0800 numbers helps improve their customer appeal.
Could revenue share numbers help firms expand profits? - 5-01-2012
Investing in revenue share numbers may be one way in which firms can ensure they remain in business during difficult economic times.
Call monitoring can help firms monitor customer satisfaction - 22-12-2011
Business may want to monitor calls made to 0800 phone numbers, as assessing communication can help...
Call management software 'should be of a high quality' - 21-12-2011
Firms looking to implement call management systems to monitor calls from non-geographic numbers...
Revenue share numbers may help keep small firms afloat - 20-12-2011
Small firms may find investing in revenue share numbers helps to keep them in business and ahead of competitors.
Could revenue share numbers help boost start-ups? - 30-11-2011
New companies could benefit from buying revenue share numbers.
'Research providers' when buying phone numbers - 30-11-2011
Businesses should ensure they purchase their phone numbers from a quality provider.
Phone numbers 'could boost customer service' - 28-11-2011
The right phone numbers could help firms in their quest to provide excellent customer service.
Why are freephone numbers good for business? - 28-11-2011
Freephone numbers could help firms to encourage trade.
Could 0844 numbers help firms during times of economic uncertainty? - 31-10-2011
Firms worried about the threat of another recession may wish to purchase 0844 numbers.
Call divert solutions 'can improve customer services' - 31-10-2011
Call divert and rerouting services may enable enterprises to improve their customer services.
Telephone numbers 'allow firms to change public perception' - 31-10-2011
Small companies could use telephone numbers to give the impression of being a much larger enterprise.
Why are memorable telephone numbers so valuable? - 28-10-2011
Companies could find memorable phone numbers provide people with a quick and easy way of getting in touch.
Customer satisfaction 'vital for firms' - 30-09-2011
Call management tools could help companies keen to give their customers a positive view of the firm.
How can call management systems help a business? - 30-09-2011
There are many reasons why call management tools could be of benefit to firms.
Which non-geographic number is the right choice? - 29-09-2011
There are several different non-geographic phone numbers to choose from.
Why are phone numbers important for customer service? - 28-09-2011
Although the dominance of the internet is growing, phone numbers are still important for business.
Why are telephone numbers important for small businesses? - 31-08-2011
Small businesses could benefit from purchasing phone numbers and enhancing their call management strategy.
Memorable numbers 'valuable to any business' - 31-08-2011
There are many reasons why memorable phone numbers can benefit a business.
Why are telephone numbers still important? - 30-08-2011
There are many reasons why traditional phone numbers still have a place in today's society.
How can new telephone numbers increase sales? - 26-08-2011
New telephone numbers could enable firms to save money
0808 numbers 'always free from landlines' - 29-07-2011
One the benefits of 0808 numbers is that they are always free to call from landlines.
Local and 0800 numbers 'both have benefits' - 29-07-2011
Businesses could find both local and non-geographic numbers have benefits.
0871 numbers 'generate money for firms' - 28-07-2011
New 0871 numbers could be the perfect choice for firms as the pence per minute is paid to them.
0333 numbers 'memorable, cheap and national' - 27-07-2011
There could be many benefits to adopting 0333 numbers for enterprises.
Call management to be invaluable for businesses entering new markets? - 30-06-2011
Call management software may be crucial for businesses planning to launch a new product or service.
Freephone numbers 'benefit businesses and customers' - 27-06-2011
Freephone numbers could be a beneficial purchase for companies, as they help both them and their clients.
0844 numbers 'help businesses make money' - 23-06-2011
New 0844 numbers may be useful to firms that wish to generate revenue from the calls they receive.
0845 numbers 'present a successful, national image' - 31-05-2011
Businesses could use 0845 numbers to promote a national presence.
020 numbers 'perfect for creating a city presence' - 26-05-2011
020 phone numbers can be useful to firms wishing to promote a city centre presence.
0800 numbers 'memorable and free for customers' - 13-05-2011
With the economic climate starting to improve in the UK, plenty of businesses may be looking to spend some money on boosting their sales and marketing efforts.
Furthermore, they could be keen to enhance their enterprise and get more customers on board to ensure they take advantage of Britain's recovery...
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