Increase Productivity

Statistics

• Statistics advising how many incoming calls are received/answered/go unanswered
• How many callers try calling you but receive the engaged tone

Call Routing

• The ability to divert calls to another line on busy/no answer/out of hours
• Business Continuity in the event of a disaster to ensure that callers can get through
• Manage incoming calls by sending them to various people in a team throughout the day
• Send incoming calls to another number when the office is closed
• Create an out of hours service for your customers

You can have all of the above at your fingertips from only £6.95 per month!

You'll be amazed at the difference our Contact Point/Path service will make to your business. Suddenly, you will have access to the management information which tells you exactly how your incoming calls are being managed. Online call statistics enable you to measure staff productivity and response to advertising campaigns. Call Plan management will enable you to handle incoming calls in a way that works best for your business - you no longer need to be chained to one desk in one office!

To find out more how you can increase your productivity, please contact us below or request a call back from our specialist team.